Your Sleep Dream mattress and matching foundation have been engineered to work together to provide the best sleep system. When purchased as a set. Mattress, and foundation warranty is for the number of years shown on the warranty guide or directed by retailer .
- Should your mattress be defective due to faulty workmanship or structural defects. Your Sleep Dream product will be replaced or repaired without charge, during the initial period of warranty (other than specific limitations contained herein). Slight body impressions may form caused by the natural nesting and conforming that occurs as the cushioning materials contour, and impressions less than 2" are not considered structural defects. After the replacement or repair will be made at a prorate charge of the current manufacturer’s suggested retail price, times the numbers of years used.
- Warranty is not applicable if foundation is not properly supported by an additional centre rail with leg support frame on queen or king size.
- Warranty is not applicable if mattress/foundation is abused, damaged or has been burned, soiled, or in unsanitary condition and it shall not apply to border wires which are bent due to moving.
- Use of improper foundation may lead to abuse if mattress is purchased separately, and will not be covered by this warranty. For proper support, a Sleep Dream matching foundation is highly recommended.
- Warranty shall not apply if Law Tag is removed.
- Warranty is only valid to the original purchaser of Sleep Dream mattress.
- Mattress fabric is excluded from this Limited Warranty due to the nature of the product.
- All transportation costs are not covered by this warranty.
- Service and handling charges will apply.
- In any event you have observed any defects, you should contact your retailer service provider with proof of purchase or write directly to Sleep Dream Products Inc.
- Products are per specification and design.
- Relability test (24 hours / 48 hours continious on with full load.
- Drop test / for vibrating/ roll test for sending the products by Environmental test So, our products can send by any mode of transport and working in any place with any climate and any environmental.